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MemberMouse Reviews

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Overall Rating

4.2
12 Reviews
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About MemberMouse

MemberMouse is a WordPress Membership Plugin that offers a range of services to help you run a flexible membership website. Their services include the ability to sell any kind of product or subscription with flexible payment options and billing profiles. This includes memberships, products, and subscriptions with custom checkout and upsells, one-click purchases, and coupon codes.

They also offer content protection services, allowing you to easily password protect pages and posts to deliver premium content, PDFs, videos, software, and more. This includes building and protecting courses, scheduling content, and showing gated content.

In terms of member management, MemberMouse provides a simple and intuitive CRM to manage free and paid members. This includes a member management dashboard, support automation tools, and a member activity log.

To help you maximize revenue, they provide critical metrics including sales, lifetime value by source, retention, and more. This includes tracking lifetime customer value, retention and churn rates, product and membership sales, and affiliate channel tracking.

MemberMouse is built to support anything you can dream up and is suitable for coaches, entrepreneurs, course creators, and more. They have specific features that empower community & coaching, developers, health & fitness, course creators, and client portals.

In terms of product management, products in MemberMouse are the pricing terms that you offer to prospective purchasers. Each product has a number of settings that control its behavior. You can create, edit, and delete products as per your needs.

Please note that this information is based on the details available on their website and may have changed or been updated.

MemberMouse Pros & Cons

Pros of MemberMouse:

  • Feature-Rich: MemberMouse offers a wide range of features, including membership tiers, user management, content protection, and customizable checkout pages.
  • Ease of Use: Despite some technical requirements, MemberMouse is user-friendly, especially with its documentation and onboarding videos.
  • Customer Support: The support team is highly praised for their thorough explanations, detailed answers, and timely assistance.
  • Customization: MemberMouse allows for extensive customization, including showing different home pages to each tier of membership and non-members.
  • Reporting Suite: The advanced reporting suite provides detailed insights into membership site performance, including total members, retention, average customer value, and churn rate.
  • Flexibility: It supports multiple payment methods and allows members to manage their own subscriptions, including prorated upgrades and downgrades.

Cons of MemberMouse:

  • Technical Complexity: Implementing MemberMouse requires some WordPress knowledge, which can lead to a learning curve for administrative users.
  • Glitches: Some users have reported glitches with updating payment methods and occasional issues with the cart and hosting integration.
  • Limited Intuitive Features: The system for managing products, bundles, and membership levels can be less intuitive compared to other plugins.
  • Limited GPL Licensing: MemberMouse is not GPL licensed, which may be a concern for developers who need full access to the source code.
  • Cost: The SaaS-style billing model can make it more expensive than other WordPress membership plugins.

MemberMouse Coupon & Discount Codes

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MemberMouse Customer Reviews (12)

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MemberMouse Customer’s Q&A

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MemberMouse Features and Benefits

Here are the key features and benefits of MemberMouse:

Key Features:

  • Sell Products: MemberMouse makes it easy to sell any kind of product on your site, from memberships to courses, one-time purchases to physical goods.
  • Protect Content: Protect member-only content with a variety of access controls.
  • Manage Members: Member management is built into the core of MemberMouse. It also gives you CRM tools to track member info, activity, transaction history and more.
  • Build Courses: With Courses for MemberMouse, design and build your courses without a third-party Learning Management System (LMS).
  • Automation: Automate your member engagement, support and marketing with MemberMouse's tools and integrations.

Benefits:

  • Ease of Use: The software is user-friendly and intuitive.
  • Reliability: The software offers consistent performance.
  • Customer Support: MemberMouse provides reliable and quick customer support.
  • Reporting & Analytics: MemberMouse offers robust reporting tools that help you calculate sales, customer lifetime value, churn/retention, and more.

MemberMouse Pricing

MemberMouse offers three main pricing plans: Basic, Plus, and Pro. Here are the details:

  • Basic: $299.00 (regular price) / $149.50 (annual subscription) - Essential tools for building a membership site, including Stripe Payments, courses, 7 email integrations, and more.
  • Plus: $499.00 (regular price) / $249.50 (annual subscription) - Includes everything in the Basic plan plus PayPal Payments, Braintree Payments, social signup & login, and more.
  • Pro: $699.00 (regular price) / $349.50 (annual subscription) - Includes everything in the Plus plan plus Authorize.Net Payments, ClickBank Payments, advanced affiliate settings, and more.

All plans come with a 14-day money-back guarantee and offer unlimited members, access to industry-leading support, and staging licenses.

Can I use my own payment gateway with MemberMouse?

MemberMouse supports a variety of onsite payment methods. You can have one onsite payment method active at a time. Some of the possible options for onsite providers include Authorize.net, Authorize.net CIM, Braintree, Sticky.io, and Stripe. However, if you want to use your own payment gateway, it may require custom integration which is not directly supported by MemberMouse. Please check with MemberMouse support for more details.

MemberMouse FAQs

FAQ

MemberMouse Alternatives

Here are the top 10 alternatives to MemberMouse:

  1. Neon CRM: Built-in event & volunteer management, donor communications, automated receipting — with Neon CRM, you get all-in-one and then some.
  2. ClubExpress: Provides associations with an Internet platform to manage both front-office and back-office operations.
  3. Memberpress: An easy to use WordPress Membership Plugin. This powerful Membership Software installs simply on your site and helps you instantly start charging for access.
  4. iMIS: A cloud-based and mobile-ready non-profit management solution. It includes options for membership, fundraising, events, certification, product sales, online communities, email marketing, and web site management.
  5. Glue Up: An all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools.
  6. Forj: A modern, community-driven software platform purpose-built to empower the professionals who make our world better.
  7. Ultimate Membership Pro: Lets you create multiple plans and levels of access for your members. You can integrate it with any premium WordPress theme, as well as services provided by third parties.
  8. Paid Memberships Pro: Offers unparalleled ease of use, as well as multiple options to sell subscriptions and membership plans.
  9. WP-Members: Enables end-to-end membership management directly on your website and organizes the courses the way you want them to be.
  10. WooCommerce Memberships: A WordPress plugin that lets you restrict content and manage online payments.

These alternatives offer similar benefits at a fraction of the price. Check them out.

FAQ

What is the pricing of MemberMouse?

MemberMouse offers four pricing tiers: Basic, Plus, Pro, and Elite. Each plan allows for unlimited members and comes with access to their industry-leading support. The pricing starts at $199.50/year with an introductory offer and scales with each tier, differentiated by features. The Basic plan is priced at $199.50/year, the Plus plan at $299.50/year, the Pro plan at $399.50/year, and the Elite plan at $1,199.50/year. Please note that all annual renewals are at full price.

FAQ

How does MemberMouse compare to other membership plugins?

MemberMouse is a membership plugin that provides a streamlined, pleasant experience for both creators and members. It comes with several advanced content management features, including content dripping, flexible content protection, and SmartTags. On the other hand, MemberPress is another popular membership plugin that gained course-building functionality. It's easy to use and provides a wide range of options for selling memberships, subscriptions, and courses.

Both plugins offer integrations for features such as community forums, podcasts, and e-commerce options. You can use their e-commerce integrations to accept payments and allow your customers or clients to update their accounts easily from their dashboard.

However, there are some differences between these two plugins. MemberPress is more bare-bones when it comes to building your membership site or course content. They make it quite easy to get up and running quickly. MemberMouse has more features than MemberPress and allows you to create a robust membership site experience rather than just protecting content.

Although both options offer reporting out of the box, MemberMouse has more detailed reporting available on their upper tiers and allows for split testing on pricing pages. Having these in-depth insights will help you make data-driven decisions that can enhance your growth. Another distinction is that with MemberMouse, you cannot edit the source code but with MemberPress, you can. Editing the source code can be a valuable feature for migrations and customizations.

In conclusion, if you want to create an advanced membership site and have in-depth reporting, MemberMouse might be a better fit for you. However, if you prefer a more straightforward approach to content protection and course building, MemberPress could be the right choice.

FAQ

About membermouse.com Prices and Cost?

MemberMouse offers four pricing tiers: Basic, Plus, Pro, and Elite. Each plan allows for unlimited members and includes access to their industry-leading support. The Basic plan starts at $199.50 per year with an introductory offer. The Plus plan is priced at $299.50 per year, the Pro plan at $399.50 per year, and the Elite plan at $1,199.50 per year. Each tier is differentiated by features. For example, the Basic plan includes Stripe Payments, Courses for MemberMouse, 7 email integrations including ConvertKit, Drip & ActiveCampaign, Zapier integration, 1-click purchases and upsells, bulk content protection, drip content scheduling, coupons & gifting, gated content functionality, developer tools, standard reporting & analytics, email support, and a staging license. The Plus plan includes everything in Basic and adds PayPal Payments, Braintree Payments, social signup & login, the ability to add quizzes & certificates to your courses, and email support. The Pro plan includes everything in Plus and adds Authorize.Net Payments, ClickBank Payments, the ability to manage billing dates, full analytics & reporting suite, advanced affiliate setting, employee access control, UserVoice integration, 3 months free access to OptinMonster & OptinMonster University, a 90-day free trial of TrustPulse, priority email support, and a staging license. The Elite plan includes everything in Pro and adds Sticky.io integration, phone and email support, and a staging license. All pricing is in USD. You can change plans or cancel your account at any time. Special introductory pricing is available, but all annual renewals are at full price. They also offer a 100% no-risk money-back guarantee. If you don’t like MemberMouse over the next 14 days, they will happily refund 100% of your money, no questions asked.

FAQ

How do I sign up for MemberMouse?

To sign up for MemberMouse, you can follow these steps:

  1. Install MemberMouse to your WordPress installation by going to Plugins > All Plugins > Add New > Upload Plugin and upload the plugin you downloaded from your MemberMouse Dashboard.

  2. There are two ways to use signup forms in MemberMouse, and both can be present on your site at the same time. The Checkout Core Page is created when MemberMouse is installed and acts as your main signup page. You can also create a free member form to sign up free members.

  3. Use the Checkout Core Page: The MemberMouse Checkout Core Page functions as a Registration or Signup Page. It is dynamic, meaning the product name, price and description will change based on the product link being accessed and only the sections needed for that product will be displayed. Shipping, billing and other sections are hidden or shown based on the product tied to the link used to load the page. That also means you can use it for registering free or paid members.

  4. Create a Free Membership Signup Form: You might want to add a signup form as part of a page. Or you may not want to have product information (For example, "Free Membership" Price: $0.00) show up on the page where new people sign up with you. In this case you can use a free membership signup form, which is a very minimal checkout form. This checkout form can be inserted onto a page or created as its own page. This is the code to use for a free membership.

Remember, the core page will dynamically populate the checkout form with the correct pricing information, and relevant sections for shipping and billing, as well as provide the fields to allow the visitor to create an account during checkout. Once the checkout is complete, the new member will be sent to the Confirmation Core Page with details about their purchase. This page can also be modified to include upsells with purchase links to other products in MemberMouse.

FAQ

membermouse.com Return Policy?

MemberMouse.com has a specific process for issuing refunds. They do not support partial refunds. If a member cancels halfway through the billing cycle, their account will go into pending cancellation and then at the end of the billing cycle, they will be officially canceled. So they do get all the time that they paid for, and are not canceled until the end of that time has come.

As for the shipping policy, if you wish to sell physical products you will need to include various shipping methods and rates. Shipping methods allow you to easily specify a flat fee for shipping. In the MemberMouse menu, you can go to Product Settings and then click on the Shipping Methods tab. Here you will be able to quickly see the names of the different shipping methods you have created, and each of their flat fees. The shipping methods tab is where you will create and delete shipping methods as well as edit existing ones.

FAQ

About membermouse.com Popular Products and Services?

MemberMouse is a popular membership plugin for WordPress. It allows you to create as many membership levels as you want, and then sell those plans to visitors. To get more conversions, you can restrict access so visitors will need to buy a membership in order to access that content. Products are used to charge customers for a physical product, service, or protected content. Essentially, products can be anything you offer to prospective purchasers. MemberMouse supports a wide variety of different membership models. Essentially, a membership model is the structure of your membership site. MemberMouse offers several plans including Elite, Pro, Plus, and Basic. Each plan offers different features and pricing options. For example, the Elite plan offers Sticky.io integration, phone and email support, and a staging license. The Pro plan offers Authorize.Net Payments, ClickBank Payments, full analytics & reporting suite, advanced affiliate setting, and more. The Plus plan offers PayPal Payments, Braintree Payments, social signup & login, and more. The Basic plan offers Stripe Payments, 7 email integrations including ConvertKit, Drip & ActiveCampaign, Zapier integration, 1-click purchases and upsells, and more. MemberMouse paid for itself the moment I installed it and serves as our complete one-stop-shop for membership levels, checkout and upsells, recurring billing, course and product access and so much more.

FAQ

How does MemberMouse compare to other membership plugins for WordPress?

MemberMouse is a popular membership plugin for WordPress that provides a streamlined experience for both creators and members. It comes with several advanced content management features, including content dripping, flexible content protection, and SmartTags.

On the other hand, MemberPress is another popular membership plugin that gained course-building functionality in 2020. It's easy to use and provides a wide range of options for selling memberships, subscriptions, and courses.

When comparing MemberMouse to other plugins like WooCommerce Membership, the choice depends on your specific needs. For example, if your main goal is to put your best content behind a paywall, you can use a simple plugin with basic content locking features. On the other hand, if you want to build a community of learners, you'll want a plugin with tools for course building and community interaction.

In conclusion, the best membership plugin for you depends on your specific needs and goals for your WordPress site.

FAQ

About membermouse.com Payment Method?

MemberMouse supports two types of payment methods: onsite and offsite. Onsite payment methods allow you to collect credit card information directly on your site, enabling customers to complete the entire checkout process without being redirected to another site. Offsite payment methods, like PayPal, direct the customer to a secure 3rd party website to complete their purchase. After the successful completion of their order on the 3rd party site, MemberMouse is notified and the appropriate account-related actions are taken. MemberMouse allows you to have multiple payment methods active at the same time to give your customers more options. You can use one onsite payment method, and any number of offsite methods. For example, by using Authorize.net and PayPal, your customers can either pay with their credit card or PayPal account. MemberMouse supports various payment methods including Authorize.net, Authorize.net CIM, Braintree, ClickBank, Sticky.io, PayPal, and Stripe. Each of these payment methods supports different features such as onsite card processing, card on file, coupons, automated overdue payment handling, automated rebill attempts, and international currency support. The availability of these payment methods also depends on the MemberMouse plan you are subscribed to.

FAQ

How do I set up a new payment method in MemberMouse?

In MemberMouse, you can configure two types of payment methods: onsite and offsite.

Onsite payment methods allow you to collect credit card information right on your site, which means your customers can complete the entire checkout process without being directed to another site. If you're using an onsite payment method, you'll need to ensure your site is secure by acquiring an SSL certificate.

Offsite payment methods like PayPal, MemberMouse sends the customer to a secure 3rd party website to complete their purchase. Following the successful completion of their order on the 3rd party site, MemberMouse will be notified and the appropriate account-related actions will be taken.

MemberMouse allows you to have multiple payment methods active at the same time to give your customers more options. You can use one onsite payment method, and any number of offsite methods. For example, by using Authorize.net and PayPal, your customers can either pay with their credit card or PayPal account.

You can use MemberMouse's Test Payment Service to test your checkout process, and you can use Test Data to fill in test checkouts automatically, saving you time. The table below shows a list of the current payment methods you can use with MemberMouse along with the capabilities they support.

Payment Method | Onsite Card Processing | Card on File | Coupons | Automated Overdue Payment Handling | Automated Rebill Attempts | International Currency Support --- | --- | --- | --- | --- | --- | --- Authorize.net | Yes | Yes | Yes | Yes | Yes | Yes Authorize.net CIM | Yes | Yes | Yes | Yes | Yes | Yes Braintree | Yes | Yes | Yes | Yes | Yes | Yes ClickBank | No | No | Yes | No | No | Yes Sticky.io | Yes | Yes | Yes | Yes | Yes | Yes PayPal | No | No | Yes | No | No | Yes Stripe | Yes | Yes | Yes | Yes | Yes | Yes

Plans and which payment processor is available on each:

Payment Method | Supported MemberMouse Plans --- | --- Authorize.net | Pro & Elite Plans Authorize.net CIM | Pro & Elite Plans Braintree | Plus, Pro & Elite Plans ClickBank | Pro & Elite Plans Sticky.io | Elite Plan PayPal | Plus, Pro &, Elite Plans Stripe | Basic, Plus, Pro &, Elite Plan

FAQ

What is MemberMouse?

MemberMouse is a WordPress membership plugin that allows you to run a flexible membership website. It enables you to sell any kind of product or subscription with flexible payment options and billing profiles. You can easily password protect pages and posts to deliver premium content, manage free and paid members with a simple and intuitive CRM, and get a handle on critical metrics including sales, lifetime value by source, retention, and more. It's designed to support anything you can dream up, making it a popular choice for coaches, entrepreneurs, course creators, and more. MemberMouse was created in 2009 and has become the go-to choice for serious online entrepreneurs, helping businesses grow from 100 to 100,000 members.

FAQ

How do I cancel my account on MemberMouse?

To cancel your MemberMouse account, follow these steps:

  1. Log into your MemberMouse account.
  2. Click on the My Account link on the left menu. This will bring you to the Account page.
  3. In the Account Details section at the top where it displays your membership level, there is a cancel link.
  4. Click the cancel link and this will take you to a page where you have the option to cancel your account.
  5. Click the Say Goodbye and Cancel button. This will pop up an alert asking you to confirm that you want to cancel your account. Click OK.
  6. Once your account has been successfully canceled, you'll see an alert. At this point your account has been canceled, if you were being billed for your account you will not be charged again and if the MemberMouse plugin was active on your site, it will be deactivated at the end of your current billing cycle.

Please note that when you cancel MemberMouse the account goes into 'Pending Cancellation' status until the close of the current billing cycle. When the billing cycle closes, your MemberMouse account will be canceled and the plugin will be deactivated on your site. Prior to your account being canceled, recurring billing will run as usual for those subscriptions that MemberMouse is managing (if any). You can manually deactivate the MemberMouse plugin at any time to keep subscription billing from happening for those subscriptions that MemberMouse is managing. Once your MemberMouse account has been canceled, billing will no longer occur on subscriptions managed by MemberMouse. MemberMouse only manages subscriptions when payments are made through Stripe, Braintree and Authorize.net CIM. MemberMouse does not do this for all other providers including PayPal, Authorize.net, ClickBank, Coinbase, LimeLight CRM and sticky.io. If you have members with active subscriptions through any of those providers, you will have to cancel any active subscriptions with those providers.

FAQ

Can you tell me more about the shipping methods in MemberMouse?

In MemberMouse, if you wish to sell physical products, you will need to include various shipping methods and rates. Shipping methods allow you to easily specify a flat fee for shipping. You can manage these shipping methods in the MemberMouse menu by going to Product Settings and then clicking on the Shipping Methods tab. Here, you will be able to quickly see the names of the different shipping methods you have created, and each of their flat fees. The shipping methods tab is where you will create and delete shipping methods as well as edit existing ones. You can also set a default shipping method on your checkout forms. The rate indicates the flat rate charged for each shipping method, which should include handling. At the checkout page, a customer will choose the shipping name they prefer from the drop-down menu and the corresponding shipping rate will automatically be added to the total.

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